Right of withdrawal

The purpose of the company Alisia Accessorize Srl brand Alisia is your complete satisfaction.

If for some reason you are not satisfied with your order, you can exercise your right of withdrawal, without penalty, within fourteen (14) days from the day you received the items purchased on alisia.it, by sending us a request for a return from the " Contacts ".

Products to make must be delivered to the carrier within fourteen (14) days of your notice of cancellation.

Products can be returned by returning the package via the carrier indicated by the seller or through another carrier, only after contacting us in the "contacts" and have received a confirmation email from us.



the right of withdrawal is exercised properly if the following conditions are fully met:

1-Alisia Accessorize Srl must be contacted via the "contacts" within fourteen (14) days of receipt of the product.

2-the products should not have been used or damaged;

3-products must be returned in their original packaging;

4-returned products must be sent to the seller in a single shipment. In fact, the seller reserves the right not to accept articles from the same order returned and delivered at different times;

5-the goods must be delivered to the carrier within fourteen (14) days from the date of the cancellation.


The possibility of return of articles is excluded in any case if the product has been customized or tailor made under customer's demand.

If you have complied with all the conditions, the seller will refund the price of the products purchased except for shipping charges.

After the seller has received your return and checked that all requirements have been met, you will receive an e-mail confirming acceptance of the return. Whatever payment method you used, the refund is triggered by the Seller as soon as possible, and no later than fourteen (14) days of receipt of the returned item, provided that the withdrawal was in compliance with the above conditions It addresses.


The actual time for the rebate or refund of the amounts paid by you for the purchase of products depends on the payment method used:

a. orders by credit/debit card: the time of reimbursement depends on the credit card/debt management company, but normally occurs within two bank statements;

b. by PayPal: the refund will be made to your PayPal account and will be immediately visible. The effective refund on your credit card from your PayPal account depends on the institution that issued the card;

c. purchase by bank transfer: refund will be made within 14 days after acceptance of the payment.